You may cancel your subscription to eJOY at any time for any reason whatsoever. However, a refund will only be issued if you subscribed to eJOY via Apple App Store/ iTunes (iOS).
Otherwise, your refund request should not be accepted because our transaction processing system is still in the making. Therefore, we suggest you should only subscribe to eJOY Pro after careful consideration. It's advisable to make the most of our free trial first.