When accessing the eJOY Go website on a computer, the system displays “Your connection is not private”. This error occurs in connection with the problem that millions of Android, iOS and Windows computers will lose internet access on September 30 due to the IdenTrust DST Root CA X3 digital root certificate from the certificate authority. Let’s Encrypt (CA) expires. Please follow the steps below to fix this error.
Step 1: Click on the link: https://letsencrypt.org/certs/isrgrootx1.der and Download.
Step 2: Download
This is the browser screen when the download is successful. Click on the red circled area.
Click Open
Click Install Certificate…
Select Local Machine and then click Next
Select Place all certificates in the following store
Click Browse… => Select Trusted Root Certification Authorities => Click OK => Click Next
Click Finish
Step 3: Close the browser and reopen it.
After completing the steps, you can access the eJOY Go website and use it.