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    Information you submit via the Services: eJOY collects personal information from you when you register for access to the Services (for example email address, password, username), update your profile, use certain Services, contact us with inquiries, or respond to one of our surveys.
    Tracking Technology: When you interact with eJOY through the Services, we receive and store certain personally non-identifiable data. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. eJOY may store such information itself or such information may be included in databases owned and maintained by eJOY affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Services, the number of visitors to each page of our Site or game of our apps, the domain names of our visitors’ Internet service providers, and how our users use and interact with the eJOY Services.
    Also, in an ongoing effort to better understand and serve the users of the Services, eJOY often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis. eJOY may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. eJOY may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.
    In addition, we store certain information from your browser using "cookies". Cookies are pieces of data stored on your hard drive by a website. Cookies help us make our Services and your visit better. We use cookies to see which parts of our Services people use and like and to count visits to our Services.


    We use your personal information for purposes which may include:

    • Provide our customers with a personalized service.
    • Processing orders, registrations and inquiries.
    • Conducting market research surveys
    • Measuring interest in and improving our website, products and services.
    • Providing you with information about products and services we offer.
    • Resolving disputes, collecting fees, and troubleshooting problems.


    eJOY is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
    Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
    Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
    Agents, Consultants and Related Third Parties: eJOY, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
    Legal Requirements: eJOY may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of eJOY, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.


    You may opt-out of use of your information as set forth above by emailing us at [email protected] or by setting your own preferences online for receipt of eJOY marketing and promotional emails. For instance, if you do not want us to use your email address or other contact information to provide you with offers, or no longer wish to receive our email newsletter, you may opt-out of receiving it by following the instructions included in each newsletter or by emailing us at [email protected]


    Once you register for the Services, you can update your personally identifiable information at any time. You may also select “unsubscribe” by clicking on the “Unsubscribe” link to have your email address removed from our mailing list. However, we are unable to update or delete any of your personally identifiable information that has been shared with a third party as permitted in this Privacy Policy. If for any reason you are concerned that the personal information eJOY has on file is not correct, or should you wish to have your email address removed from our mailing list or registration/contact information changed or updated, please contact us at [email protected] We will be happy to review, update or remove information as appropriate. We may still retain your information in our files, however, to resolve disputes, enforce our Terms of Service, or due to technical and legal requirements and constraints related to the security, integrity and operation of the Site and the Services.


    We have security procedures for the storage and disclosure of personal information, which you have given us in order to prevent unauthorized access. Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is ever fully secure or error free. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Therefore, you should take special care in deciding what information you send to us in this way.


    GDPR (General Data Protection Regulation) aims to strengthen data privacy and data protection for European Union(EU) citizens and must be followed by all companies that have customers from the EU. GDPR came into effect on May 25th, 2018 and eJOY achieved compliance with GDPR prior to May 25th, 2018.

    European Union (EU) Users

    Scope. This section applies if you are a user in the EU (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein, and Norway).

    Data Controller. eJOY is the data controller for your Personal Data. To find out our registered office, please see our Contact Us page.

    Your Rights. Subject to EU law, you have the following rights in relation to your Personal Data:

    • Right of access: If you ask us, we will confirm whether we are processing your Personal Data and if so, provide you with a copy of that Personal Data along with certain other details
    • Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. You can also do this yourself via your user settings. If we shared your Personal Data with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.
    • Right to erasure: You may ask us to erase your Personal Data in some circumstances, such as where we no longer need it or you withdraw your consent (where applicable). You can also do this yourself via your user settings. If we shared your data with others, we will alert them to the need for erasure where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data with so you can contact them directly.
    • Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it (please read below for information on your right to object). We will tell you before we lift any restrictions on processing. If we shared your Personal Data with others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.
    • Right to data portability: You have the right to obtain your Personal Data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you. We will give you your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere
    • Right to object: You may ask us at any time to stop processing your Personal Data, and we will do so:
      If we are relying on a legitimate interest (described under the “USE OF PERSONAL INFORMATION” section above) to process your Personal Data -- unless we demonstrate compelling legitimate grounds for the processing; or
      If we are processing your Personal Data for direct marketing.
    • Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your Personal Data, including profiling, unless this is necessary for relation to a contract between you and us or you provide your explicit consent to this use.
    • Right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time, but this will not affect any processing of your data that has already taken place.
    • Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.
      You may contact us at [email protected] to exercise your rights.

    Change. We will notify you of changes to the data processing activities described in this Privacy Policy by posting a prominent notice on the Website or the Apps or as otherwise required by law.

    International users

    eJOY is based in Vietnam. If you are accessing our Service from the European Union or other regions with laws governing data collection and use, please note that your Personal Data may be transmitted to our service providers supporting our business operations (described above). Vietnam may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located. Where we transfer your Personal Data out of the EU we will take steps to ensure that your Personal Data receives an adequate level of protection where it is processed and your rights continue to be protected. For information that we process on behalf of our customers, we have implemented appropriate contractual provisions (including, for data collected from the EU, standard contractual clauses for data transfers) to ensure adequate protection for your Personal Data. Please contact us at [email protected] if you have any questions on the safeguards that we implement when we transfer your Personal Data.


    Please also feel free to contact us at [email protected] if you have any questions about eJOY’s Privacy Policy or the information practices of eJOY.


    The Services and our business may change from time to time. As a result, at times it may be necessary for eJOY to make changes to this Privacy Policy. eJOY reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the EFFECTIVE DATE referenced below. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

  11. EFFECTIVE DATE: 22/11/2017