Class Takeaways — The Art of Negotiation

From the conference room to the kitchen and everywhere in between, there are countless situations where our wants and needs but up against those of other people. But instead of viewing negotiations as a competition where we fight to get our way, there are strategies we can use for more collaborative deal-making where everybody wins. In her class, Negotiations, Professor Michele Gelfand explains the principles of successful negotiations, and in this short video, she offers tools you can use the next time you approach the negotiating table.