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VocabularyMaking First Contact
Learn how to refer someone, explain you are busy and ask someone to return your call.
- Unit 1: Phone Messages
- Unit 2: On the Telephone
- Unit 3: Discussions
- Unit 4: Discussion Strategies
- Unit 5: Negotiations
- Unit 6: Making a Deal
- Unit 7: Starting a Presentation
- Unit 8: During the Presentation
- Unit 9: Email Inquiries
- Unit 10: Reporting by Email
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