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Taking a Message for Someone
Learn how to suggest another contact method, ask a listener to wait and promise to pass on information.
- Unit 1: Phone Messages
- Unit 2: On the Telephone
- Unit 3: Discussions
- Unit 4: Discussion Strategies
- Unit 5: Negotiations
- Unit 6: Making a Deal
- Unit 7: Starting a Presentation
- Unit 8: During the Presentation
- Unit 9: Email Inquiries
- Unit 10: Reporting by Email
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